Privacy Policy

This Privacy Policy describes how zenovariax.top AG ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website zenovariax.top or use our services.

Data Controller Information

The data controller for your personal information is:

Data Collection

We collect personal data in the following ways:

• Information you provide directly: When you contact us through our website forms, email, or phone, we collect information such as your name, email address, phone number, company name, and any message content.
• Website usage data: We automatically collect information about your visit to our website, including your IP address, browser type, pages visited, time spent on pages, and referring website.
• Cookies and tracking technologies: We use cookies and similar technologies to enhance your browsing experience and analyse website performance.
• Business contact information: When engaging our services, we may collect additional business-related information necessary to provide our enterprise cost control framework solutions.

How We Use Your Information

We use the data we collect for the following purposes:

• Service provision: To respond to your enquiries, provide our enterprise cost control framework services, and fulfil our contractual obligations.
• Communication: To contact you regarding our services, respond to your requests, and provide customer support.
• Website improvement: To analyse website usage patterns, improve our website functionality, and enhance user experience.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Business operations: To manage our business relationships, maintain records, and perform administrative functions.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please see our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and website functionality.
• Legal obligation: Where processing is necessary to comply with legal requirements.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website and providing our services, subject to confidentiality obligations.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.
• Consent: We may share information with your explicit consent for specific purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods depend on the type of information and the purpose for processing. Contact form submissions are typically retained for three years, whilst business relationship data may be retained for the duration of our business relationship plus seven years for legal and tax compliance purposes.

International Data Transfers

As we are based in Austria (EU), your personal data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other legally recognised mechanisms to protect your data.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: You can request information about the personal data we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete personal data.
• Right to erasure: You can request deletion of your personal data in certain circumstances.
• Right to restrict processing: You can request limitation of how we process your data.
• Right to data portability: You can request transfer of your data to another organisation.
• Right to object: You can object to certain types of processing, including direct marketing.
• Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at [email protected] or +43 12993729.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are designed for businesses and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website with a new "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Supervisory Authority

If you believe we have not addressed your concerns adequately, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or the supervisory authority in your EU member state.